Port Saint Lucie, FL, United States
Florida Blue
Get to Know Us!
The Florida Blue Retail Centers are and will continue to become more visible and vital to achieving our market segment objectives to deliver a best-in-class customer experience, create value for the membership, drive market share and profitable growth, and deliver a differentiated experience to drive long-term retention of the membership. Retail Sales Consultants are critical to delivering on the sales, renewal, retention, and community penetration objectives of the Retail Centers. This will entail demonstrating the knowledge, skills, and competencies of a high performing sales professional through effectively consulting with prospects and existing customers to meet sales targets, performing timely and efficient lead management to drive close rates and retention, maintaining expert level product knowledge, utilizing multiple systems and technologies to maximize effectiveness, and conducting networking and business development tactics within the community to build awareness and future opportunities. It is also critical this role demonstrates a comfort level with change to meet the dynamic, changing business environment through quickly adapting to and adopting changes in the business model to meet critical and evolving business objectives.
What is your Impact?
As a Sales Consultant, you will provide consultative sales and service experience for customers seeking information and education on available products to support health, wellness, and income protection.
**Important information**
o Physical Address: 1675 NW St Lucie W Blvd . (Inside Wal-Mart) Port St Lucie, FL 34986
o Must be bilingual (Spanish- English)
o Hours of operations (split 8 hr shifts): Monday thru Friday 9:00am – 7:00pm, Saturday 9:00am until 4:00pm
o During open enrollment -October the 15th thru January 15th: Monday thru Friday 8:00am thru 7:00pm, Saturday 9:00am thru 4:00pm, Sundays 12:00noon until 6:00pm
o Role may include limited travel for external promotional or community based events.
What are your key responsibilities?
• Utilize face-to-face, telephonic, and electronic methods to respond to customer requests for information, quotes, and/or to process sales.
• Use web-based tools and sales systems to analyze prospective customer needs and match to appropriate company products and services.
• Conduct plan comparison and analysis for new or existing members seeking new solutions.
• Present and explain recommended products, benefits, features, and alternatives.
• Ensure new customers receive orientations/information regarding self-service and shopping tools, incentives and value-added features and information.
• Promote the additional services available to members through the center clinicians and service consultants.
• Cross-sell multiple product sets to deliver additional value to members and the enterprise.
• Develop and execute a personal business development plan inclusive of internal and external community engagement tactics to support individual and team goal attainment throughout the year.
• Provide support for special events and projects (e.g., seminars, appearances, promotional events, clinical programs) for the general public in the Retail Center.
• Host Customer Video Appointments
• Support and build a team atmosphere where company values are demonstrated daily while working to fulfill the enterprise mission.
What is required?
2+ years related work experience. Experience Details: Experience in a retail sales environment
High school diploma or GED
Bilingual (Spanish- English)
State of Florida 2-40 license or willing to obtain one within 60 Days of hire
Strong team player
Demonstrated success in building and maintaining a strong book of business
Proficient with MS Word, Excel, PowerPoint, Internet, and web-based tools.
Work flexible hours to include evenings, weekends, and holidays.
Demonstrated ability to meet/exceed sales targets.
What is preferred?
Bachelor’s degree Marketing or related field
Experience with health insurance products to include individual and group plans.
Experience in outside sales and/or business development.
Experience in networking, public speaking, and relationship management.
General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
Physical/Environmental Activities
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Occasionally
What We Offer:
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
• Medical, dental, vision, life and global travel health insurance;
• Income protection benefits: life insurance, Short- and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan includes employer contribution and employer match;
• Paid time off, volunteer time off, and 11 holidays
• Additional voluntary benefits available; and
• A comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
Typical Hourly Pay Range: $20 - $25
Hourly Pay Range: $20 - $33
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.![6559695857610910?sf=8CU00]()
The Florida Blue Retail Centers are and will continue to become more visible and vital to achieving our market segment objectives to deliver a best-in-class customer experience, create value for the membership, drive market share and profitable growth, and deliver a differentiated experience to drive long-term retention of the membership. Retail Sales Consultants are critical to delivering on the sales, renewal, retention, and community penetration objectives of the Retail Centers. This will entail demonstrating the knowledge, skills, and competencies of a high performing sales professional through effectively consulting with prospects and existing customers to meet sales targets, performing timely and efficient lead management to drive close rates and retention, maintaining expert level product knowledge, utilizing multiple systems and technologies to maximize effectiveness, and conducting networking and business development tactics within the community to build awareness and future opportunities. It is also critical this role demonstrates a comfort level with change to meet the dynamic, changing business environment through quickly adapting to and adopting changes in the business model to meet critical and evolving business objectives.
What is your Impact?
As a Sales Consultant, you will provide consultative sales and service experience for customers seeking information and education on available products to support health, wellness, and income protection.
**Important information**
o Physical Address: 1675 NW St Lucie W Blvd . (Inside Wal-Mart) Port St Lucie, FL 34986
o Must be bilingual (Spanish- English)
o Hours of operations (split 8 hr shifts): Monday thru Friday 9:00am – 7:00pm, Saturday 9:00am until 4:00pm
o During open enrollment -October the 15th thru January 15th: Monday thru Friday 8:00am thru 7:00pm, Saturday 9:00am thru 4:00pm, Sundays 12:00noon until 6:00pm
o Role may include limited travel for external promotional or community based events.
What are your key responsibilities?
• Utilize face-to-face, telephonic, and electronic methods to respond to customer requests for information, quotes, and/or to process sales.
• Use web-based tools and sales systems to analyze prospective customer needs and match to appropriate company products and services.
• Conduct plan comparison and analysis for new or existing members seeking new solutions.
• Present and explain recommended products, benefits, features, and alternatives.
• Ensure new customers receive orientations/information regarding self-service and shopping tools, incentives and value-added features and information.
• Promote the additional services available to members through the center clinicians and service consultants.
• Cross-sell multiple product sets to deliver additional value to members and the enterprise.
• Develop and execute a personal business development plan inclusive of internal and external community engagement tactics to support individual and team goal attainment throughout the year.
• Provide support for special events and projects (e.g., seminars, appearances, promotional events, clinical programs) for the general public in the Retail Center.
• Host Customer Video Appointments
• Support and build a team atmosphere where company values are demonstrated daily while working to fulfill the enterprise mission.
What is required?
2+ years related work experience. Experience Details: Experience in a retail sales environment
High school diploma or GED
Bilingual (Spanish- English)
State of Florida 2-40 license or willing to obtain one within 60 Days of hire
Strong team player
Demonstrated success in building and maintaining a strong book of business
Proficient with MS Word, Excel, PowerPoint, Internet, and web-based tools.
Work flexible hours to include evenings, weekends, and holidays.
Demonstrated ability to meet/exceed sales targets.
What is preferred?
Bachelor’s degree Marketing or related field
Experience with health insurance products to include individual and group plans.
Experience in outside sales and/or business development.
Experience in networking, public speaking, and relationship management.
General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
Physical/Environmental Activities
Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Occasionally
What We Offer:
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
• Medical, dental, vision, life and global travel health insurance;
• Income protection benefits: life insurance, Short- and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan includes employer contribution and employer match;
• Paid time off, volunteer time off, and 11 holidays
• Additional voluntary benefits available; and
• A comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
Typical Hourly Pay Range: $20 - $25
Hourly Pay Range: $20 - $33
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.
